Terms of Service
Effective Date: 7/8/2025
Welcome to Tradia. These Terms of Service ("Terms") govern your use of the Tradia website, mobile application, and related services (collectively, the "Service") operated by Tradia ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.
What You're Agreeing To (Plain English Summary)
We've done our best to write fair and clear Terms. Here's a quick summary of what's important:
- You own your listings, but you're responsible for being honest and accurate.
- Tradia is just the platform — we don't inspect or guarantee items.
- Some listing info (like AI-generated descriptions) may not be verified. Use your best judgment before buying or selling.
- If there's a legal issue, we resolve it through private arbitration — not in court or class action lawsuits (see Section 18).
- We may update these Terms as the platform evolves — but we'll give you notice.
Please read the full Terms below to understand your rights and responsibilities.
1. Acceptance of Terms
By creating an account, accessing, or using the Service, you confirm that you:
- Are at least 18 years old or have parental consent
- Have the legal capacity to enter into these Terms
- Agree to comply with all applicable laws and regulations
- Accept these Terms and our Privacy Policy
- Expressly agree to resolve disputes through binding arbitration as described in Section 18, rather than in court or through class action lawsuits
- Acknowledge that some content—such as AI-generated descriptions—is unverified and used at your own risk
Important Notice: These Terms include a binding arbitration agreement and class action waiver that affects your legal rights. Please read Section 18 carefully.
2. Description of Service
Tradia is an online marketplace platform that enables users to list, discover, and purchase various goods including vehicles, electronics, home goods, and other items. We provide the technology platform but do not participate in the actual transactions between buyers and sellers.
3. User Accounts
To use certain features of our Service, you must create an account. You are responsible for:
- Providing accurate and complete information
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
4. Acceptable Use Policy
You agree not to use the Service to:
- List illegal, stolen, or prohibited items
- Engage in fraudulent or deceptive practices
- Harass, abuse, or harm other users
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Upload malicious software or spam
- Circumvent our security measures
- Use automated systems to access the Service
5. Listing Guidelines
When creating listings, you must:
- Provide accurate descriptions and pricing
- Use your own photos or have permission to use images
- List items you actually own or are authorized to sell
- Comply with category-specific guidelines
- Include all material information about the item
6. Prohibited Items
The following items are prohibited on our platform:
- Illegal drugs or controlled substances
- Weapons, ammunition, or explosives
- Stolen or counterfeit goods
- Adult content or services
- Live animals (except in permitted categories)
- Hazardous materials
- Items requiring special licenses without proper documentation
7. Payment and Fees
Currently, basic use of Tradia is free. We reserve the right to introduce fees for certain services with appropriate notice. Any transactions between users are conducted independently, and we are not responsible for payment processing between buyers and sellers.
8. Content and Intellectual Property
By posting content on Tradia, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service. You retain ownership of your content and may remove it at any time.
You represent that you own or have permission to use all content you post and that it does not infringe on any third-party rights.
9. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. For detailed information about how we handle your data, please review our Privacy Policy.
10. Third-Party Services
Our Service may integrate with or link to third-party services. We are not responsible for the content, privacy practices, or terms of service of any third-party services. Your use of such services is governed by their respective terms.
11. Termination
We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. You may also delete your account at any time. Upon termination, your right to use the Service ceases immediately.
12. Modifications to Service and Terms
We reserve the right to modify or discontinue the Service at any time. We may also update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.
13. Disclaimers and Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure.
14. Marketplace Disclaimer
Tradia is a neutral platform that facilitates connections between users for the listing, discovery, and sale of goods. We are not a party to any transaction between buyers and sellers. We do not own, inspect, or guarantee any items listed on our platform.
You acknowledge and agree that:
- Tradia does not vet or verify listings beyond automated moderation and user reports
- Tradia does not guarantee the quality, safety, legality, or truthfulness of any items or user-generated content
- All transactions are conducted at your own risk. We strongly recommend meeting in safe locations and using judgment when engaging with other users
- To the fullest extent permitted by law, Tradia disclaims all warranties related to any goods sold, and shall not be liable for any loss, injury, or damages arising out of or related to transactions between users
15. User Responsibility
Users are solely responsible for:
- The content and accuracy of their listings
- Compliance with all applicable laws and regulations (e.g., taxes, product liability, consumer protection)
- Interactions and communications with other users
- Any issues that arise from purchased or sold goods
- Verifying the identity and legitimacy of other users
- Taking appropriate safety precautions during transactions
If a dispute arises between users, you release Tradia and its affiliates from claims, demands, and damages of every kind, known or unknown, arising out of or connected to such disputes.
15.1 AI-Generated Content and No Reliance Disclaimer
CRITICAL WARNING: AI-generated content is not verified, reviewed, or guaranteed by Tradia. You use and rely on such content entirely at your own risk.
Tradia provides optional artificial intelligence tools that may assist users in generating product descriptions, categorizing listings, and enhancing discoverability. YOU ACKNOWLEDGE AND EXPRESSLY AGREE THAT:
- AI content is unverified: All AI-generated descriptions, classifications, and recommendations are automated outputs that have not been verified by humans
- No reliance permitted: You agree NOT to rely on any AI-generated content, summaries, condition assessments, or recommendations for critical purchasing decisions
- AI may be inaccurate: AI tools may produce incorrect, misleading, or incomplete information about products, including false condition assessments
- Seller responsibility only: Only the seller—not Tradia or its AI—is responsible for the accuracy of listing information
- Buyer verification required: You must personally inspect, verify, and validate all aspects of any item before purchase
Sellers are solely responsible for ensuring that all information—whether written manually or generated with AI assistance—is accurate, complete, and not misleading. Tradia does not verify, endorse, or guarantee the accuracy of any AI-assisted content.
By using the Service, you expressly waive any claims against Tradia for inaccuracies, omissions, or misrepresentations in listings, including those that may result from AI-generated content. This waiver applies even if you reasonably relied on AI-generated information.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRADIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
17. Indemnification
You agree to indemnify and hold harmless Tradia, its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.
18. Binding Arbitration & Waiver of Class Actions
PLEASE READ THIS SECTION CAREFULLY: It affects your legal rights and requires you to resolve disputes through individual arbitration rather than court proceedings or class actions.
18.1 Agreement to Arbitrate
YOU AND TRADIA EXPRESSLY AGREE that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Service, or any transaction or relationship between you and Tradia shall be resolved exclusively through binding individual arbitration, except for claims that may be brought in small claims court.
This arbitration agreement applies to all claims, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether such claims seek monetary damages or injunctive relief.
18.2 Arbitration Procedures
The arbitration will be conducted under the Consumer Arbitration Rules of the American Arbitration Association ("AAA") as modified by these Terms. The AAA Rules are available at www.adr.org. If AAA is not available, the parties will select an alternative arbitration provider.
The arbitration will be held in the state where you reside or another location mutually agreed upon. For claims under $10,000, the arbitration may be conducted telephonically or based on written submissions, at your option.
18.3 Class Action and Jury Trial Waiver
YOU AND TRADIA EXPRESSLY WAIVE any right to participate in a class action lawsuit, class-wide arbitration, private attorney general action, or any other representative proceeding. You also waive your right to a jury trial.
Claims may only be brought in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
18.4 Exceptions
This arbitration agreement does not apply to: (a) claims brought in small claims court that are within the court's jurisdiction; (b) claims for injunctive relief related to intellectual property infringement; or (c) claims that cannot be waived under applicable law.
18.5 Severability
If any portion of this arbitration agreement is deemed invalid or unenforceable, the remainder shall remain in effect. If the class action waiver is deemed invalid, the entire arbitration agreement shall be deemed invalid.
This arbitration provision shall survive termination of these Terms and your account.
18.6 Consumer Protection Compliance
Where applicable consumer protection laws require different terms than those set forth in this arbitration agreement, such consumer protection laws shall apply to the fullest extent required by law. This arbitration agreement is not intended to waive any non-waivable consumer rights under federal or state law.
Nothing in these Terms limits your right to bring claims under applicable consumer protection, unfair trade practice, or fraud statutes where such claims cannot be waived by law.
18.7 Platform Moderation and Reasonable Care Standards
While Tradia operates as a neutral platform, we maintain reasonable automated moderation and user reporting systems. However, you acknowledge and agree that:
- Limited moderation scope: Our moderation is limited to automated systems and user reports. We do not manually review every listing.
- No duty to investigate: We have no duty to investigate the accuracy, legality, or safety of individual listings beyond our stated policies.
- Response to reports: We will respond to user reports in accordance with our community guidelines, but response times and actions taken are at our discretion.
- Platform limits: Technical limitations may prevent us from detecting all prohibited content or fraudulent activity.
Important: Our reasonable care standard does not create a warranty, guarantee, or liability for user-generated content. Users remain solely responsible for their own safety and transaction decisions.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Tradia is incorporated, without regard to conflict of law principles.
20. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
21. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@tradia.ai
Website: https://www.tradia.ai
These Terms of Service were last updated on 7/8/2025