Privacy Policy

Effective Date: 7/8/2025

Tradia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

Personal Information

• Email address (for account creation and communication)
• Profile information (name, profile picture)
• Authentication credentials
• User-generated content (listings, comments, messages)

Listing Information

• Product descriptions, titles, and categories
• Photos and images you upload
• Pricing information
• Product specifications and details

Location Data

• Geographic location for listing placement
• Location-based search preferences
• Distance and radius settings for searches

Usage Information

• Search queries and AI search interactions
• Chat sessions and messages
• App usage analytics and viewing patterns
• Device information and technical data

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Create and manage your user account
• Process and display your listings
• Facilitate communication between users
• Provide location-based search functionality
• Improve our AI-powered search and classification features
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve our Service
• Detect, prevent, and address technical issues and fraud

3. Information Sharing and Disclosure

We may share your information in the following situations:

Public Information

• Listings you create are publicly visible on our platform
• Comments and public interactions are visible to other users
• Your profile information may be visible to other users

Service Providers

• Third-party services that help us operate our platform
• Image hosting and storage providers
• Email service providers
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide you with our Service and as described in this Privacy Policy. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Control the visibility of your listings
• Opt out of certain communications
• Request a copy of your data

7. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

12. Artificial Intelligence and Machine Learning

Our Service uses artificial intelligence and machine learning technologies to:

• Classify and categorize listings
• Provide intelligent search functionality
• Improve user experience and recommendations
• Detect and prevent fraudulent activity

These AI systems may process your listings, search queries, and usage patterns to provide these services. The data used for AI training is anonymized and aggregated where possible.

13. Mobile Application

When you use our mobile application, we may collect additional information including:

• Device identifiers and hardware information
• Mobile operating system information
• App usage statistics
• Push notification preferences